Thank you for choosing www.homehang.com. We are committed to providing you with efficient and secure logistics services. The following is a detailed explanation of our shipping policy:
1. Order Processing Time
All orders will be processed and shipped within 2 business days after payment confirmation.
In special circumstances (such as insufficient stock or system maintenance), processing time may be slightly longer. We will notify you via email promptly.
2. Domestic Shipping
Domestic orders are usually delivered within 6 business days after shipment, depending on the destination and logistics services.
Our partner logistics companies provide full tracking services. You can track your shipment using your order number.
3. International Shipping
International orders are generally delivered within 18 business days after shipment, depending on the destination.
International shipping may be delayed due to customs, policies, or shipping company arrangements. We will do our best to assist you with related matters.
Additional customs duties or import fees may apply to some regions; these costs are borne by the buyer.
4. Shipping Precautions
Please ensure your delivery address is accurate to avoid delivery delays.
If you find any damage to the packaging or missing items during transportation, please take photos immediately and contact us at mantra@homehang.com.
We will assist you with compensation or replacement issues to ensure your rights.
5. Contact Information
If you have any questions about the transportation process or delivery time, please contact us at mantra@homehang.com.
Our team will provide timely support and assistance.
